File your claim

1/ Follow the steps and fill in the declaration form to the end, then validate the request.

2/ A confirmation e-mail summarizing your declaration will be sent to you automatically,

3/ A second automatic e-mail indicating your file reference will be sent to you a few days later,

4/ Once your claim has been processed, you will receive an e-mail from the administrator in charge of your file. All requests relating to your claim must be made by e-mail. There is no need to contact us again, or to make a new claim.

5/ For medical expenses, we only cover the remaining costs. Please contact us by e-mail after your health organizations have intervened.