STEP 1
I choose the product that concerns me (if I am not sure I click here to know the product I have subscribed to)

1/ I have just estimated my refund:

• If I do not wish to continue my declaration, I click on « I give up ».
• If I wish to continue with my claim, I click on « I make my claim »

2/ I complete the form and attach all the requested documents

3/ I validate my claim

4/ I receive an acknowledgement email containing the information of my declaration, the details of the estimated amount due and the documents I have attached TO CHECK

5/ A few days later, I receive another email containing my file reference at GBC MONTAGNE which invites me to wait until my file is processed as soon as possible.
I don’t send any more and I wait.

6/ MY FILE HAS BEEN TREATED, I receive an email from a Carré Neige manager (which will be the one assigned to my file from A to Z) with an attached PDF letter indicating the details of the processing of my file and informing me of a payment sent by cheque if the elements of my file allow it.

7/ I can then send my request for reimbursement of medical expenses according to the procedure and using the table in the PDF letter received by email. My request is processed as soon as possible.

Error : At least one mandatory document was missing to validate your claim.

Please join all the mandatory documents mentioned in red (including those you already joined which has disappeared for security reason)